Thank you for your continued interest in https://oqfashion.com/! You can find more information about our shipping & Payment policies here.
Payment Details:
To pay for your order, you can use any of the payment methods mentioned below. Your information is secure with us because we take your security very seriously. Major credit cards including VISA, Mastercard, and AMEX processed by PayPal are accepted as forms of payment.
Free Shipping:
We offer free shipping to customers around the USA. You don’t need to pay extra shipping costs, we will provide free shipping for your order.
Tax
We only show prices in USD on our website. Once your product reaches its final destination, please be aware that import taxes, tariffs, and associated customs fees may be incurred. Per customs office regulations, the precise charge amount and tax rate are established. It is your obligation to pay these fees and taxes; we are unable to do so on your behalf. Kindly reach out to the customs department immediately for comprehensive details regarding fees.
Order deadline:
The order cutoff time is 6:00 PM (GMT-05:00) Eastern Standard Time (New York). Please take note of this. Orders submitted after the deadline will be handled the following working day.
Tracking:
Our shipment tracking services are user-friendly and convenient. Once your order has been sent, you will receive an email with tracking details. After receiving your shipment confirmation, you should typically receive tracking updates within 48 business hours. You can trace your package using this tracking number on our official website, https://www.17track.net/en. You can view your package's real-time location and shipping status by using the tracking service.
Deliverable area:
The following nations and areas are served by our shipping: USA.
Shipping method:
DHL is the shipping option we offer. These international shipping companies are well-known for their reliability and ability to deliver packages to their destinations promptly and safely.
Total Delivery Time = Order Processing Time + Transport Time(depending on your location)
Order Processing Time:
We process orders between Monday through Friday between 3 and 5 business days. In order to guarantee the integrity and quality of the items you receive, we will meticulously process and prepare your order during this period. Note that shipment/transport time is not included in processing time.
Transport time:
The shipping company and your location will determine how long it takes for your order to arrive. In general, the delivery time is 5-15 business days (Mon – Fri). Note that delivery times can change because of bad weather, holidays, and other circumstances. We promise to do every effort to expedite the delivery of your order.
In case of any question and unexpected delay you can always contact with our customer service at [email protected]. We will be happy to provide you with support and answer your questions.
